At borneo77, protecting your personal data is not merely a legal obligation — it is part of our core values. This document transparently explains how we collect, use, store, and safeguard your information at all times.
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For data privacy inquiries, please contact our support team.
Borneo77 operates with full commitment to user privacy protection in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. This Privacy Policy applies to all users who access or use the borneo77 platform via the website borneo77.onl or our official mobile app. By using our platform, you acknowledge that you have read and fully understood this policy.
Borneo77 collects various types of personal information to enable us to provide a safe, fair, and high-quality service to every user. This data collection is carried out transparently and covers only information that is genuinely necessary.
Information you provide directly:
Information collected automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, OS, device ID | Security & verification |
| Network Data | IP address, ISP, approximate location | Fraud detection |
| Activity Data | Games played, bets, wins | Compliance monitoring |
| Session Data | Login time, session duration, clicks | Platform upgrade |
| Cookie Data | Session cookies, preference cookies | User experience |
borneo77 never collects irrelevant or excessive data. Every type of data collected has a clear and legitimate purpose within the context of platform operations.
Borneo77 uses your personal information responsibly and only for defined purposes. The following are the primary ways we process your data:
borneo77 never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
All personal data processing carried out by borneo77 is based on at least one valid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA):
borneo77 is committed to ensuring that every instance of data processing is lawful, fair, and transparent, in line with data protection principles recognized in Malaysia and internationally.
Borneo77 understands that your privacy is invaluable. We only share your personal information in limited and necessary situations, and always ensure that recipients adhere to equivalent data protection standards.
Third parties that may receive your data include:
All third parties receiving borneo77 user data are bound by strict confidentiality agreements and are required to use that data solely for the agreed purposes.
borneo77 has never shared your data with advertising companies, data brokers, or third parties for marketing purposes without your explicit consent.
Borneo77 invests seriously in data security infrastructure to ensure your personal information is always protected against cyber threats, unauthorized access, and data breaches. Our approach to security is comprehensive and multi-layered.
While we take all reasonable measures, no security system is entirely perfect. Users are encouraged to practise good digital security hygiene on their own end as well.
Borneo77 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymized.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account information | For as long as the account is active | Service operations |
| Financial transaction records | 7 years after the transaction | PDPA & AML legal requirements |
| KYC Documents | 5 years after account closure | Anti-money laundering compliance |
| Support communication logs | 3 years | Service records & dispute resolution |
| Session & activity log data | 12 months | Security & fraud detection |
| Marketing data (with consent) | Until consent is withdrawn | Consented marketing |
Once the designated retention period expires, data is securely deleted using methods that ensure it cannot be recovered. Data that must be retained longer for legal requirements is isolated and access to it is strictly restricted.
Under Malaysia's PDPA and borneo77's commitment to user privacy, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete personal data.
You may request deletion of your data in situations permitted by law.
You may request that we restrict the processing of your data under certain circumstances.
You have the right to object to the processing of your data for direct marketing purposes.
You may request your data in a machine-readable format for transfer.
To exercise any of the above rights, please contact the borneo77 support team via live chat or email. We will process your request within 14 calendar days. Note: certain rights may be subject to restrictions for legal or legitimate interest reasons.
Borneo77 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how users interact with our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the borneo77 platform.
borneo77 does not use third-party cookies for advertising purposes. All cookies used are solely for platform operational and security needs.
In the context of borneo77 platform operations, your personal data may be processed or stored on servers located outside Malaysia. This is because we use cloud infrastructure and international service providers that support our platform operations globally.
Borneo77 ensures that every cross-border data transfer is carried out with protections equal to or exceeding those required by Malaysia's PDPA. The measures we take include:
Although your data may be processed outside Malaysia, the protection standards applied by borneo77 remain consistent and undiminished regardless of where the data is processed.
If you have any questions, concerns, or wish to exercise any of your privacy rights, borneo77's Data Protection Officer (DPO) team is here to help. We are committed to providing transparent and timely responses.
You can reach us through the following channels:
If you believe that borneo77's processing of your personal data does not comply with Malaysia's PDPA, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
borneo77 takes every privacy-related inquiry and complaint seriously. Each case will be thoroughly investigated and you will be informed of the action taken within the stipulated timeframe.
Six core commitments in protecting every user's personal data
Every bit of data you send and receive through borneo77 is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide to secure online transactions.
Borneo77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We actively ensure that all our data handling practices remain aligned with the latest legal requirements in force in Malaysia.
Borneo77 has never and will never sell, rent, or trade your personal data to any third party for commercial purposes. Your data belongs to you — we only use it to deliver the services you request.
Borneo77's security team monitors platform activity around the clock using sophisticated real-time threat detection systems. Any suspicious activity is identified and addressed immediately, well before it can compromise your data.
Borneo77 undergoes security and data privacy audits conducted by experienced independent audit firms on a periodic basis. The results are used to ensure our security standards remain relevant and aligned with the latest threats.
Borneo77 gives you real control over your personal data. You can access, correct, or request deletion of your data at any time through our support team — with no complicated or drawn-out procedures.